Returns Policy: Safe arrival and your complete satisfaction are always guaranteed. My 35 year long commitment to quality insures that you will receive the finest quality hand blown glass and that it will arrive safely at its destination. If for any reason you are unhappy with the quality of my work, simply return it for a full refund or replacement. Please return item within 14 days. Return shipping will be paid by customer.
Handling Time: I make every effort to ship your order within 1 or 2 business days of receiving cleared payment. Please allow up to 7 days for personalized designs.
Domestic Shipping: FREE Domestic Shipping: Within the United States, domestic orders are shipped via UPS Ground/insured or Priority Mail/insured under normal circumstances. Transit time is dependent upon destination but orders generally arrive within 5 -7 business days.
International Orders: International orders will be shipped via First Class Package International/insured or USPS Priority Mail International/insured, depending upon the item purchased. Import duties, taxes, and surcharges (typically collected upon delivery or pickup) are the buyer’s responsibility and are not included in the item price or shipping charges. Your country's customs office can provide details of any additional fees. Transit time is dependent upon destination and time required for clearing customs. USPS size restrictions may prohibit shipping of large items to some international destinations.